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Businesses today relies significantly on technology to enhance operations, maintain competitiveness, and satisfy customer demands. With the integration of numerous systems, apps, and devices, technology has grown more sophisticated and interconnected than ever. As a result, it is more crucial now than ever before to ensure the quality of these complex systems. In this situation, Quality Assurance (QA) becomes essential.

A QA system boosts a business’s credibility and client confidence in the business and all their products

In layman’s terms, QA ensures quality standards are maintained in this complex age of integration. A QA system boosts a business’s credibility and client confidence in the business and all their products. It also raises productivity, effectiveness, and competitiveness of a business. Even though it is challenging to keep up the quality with constant modifications along with production schedules, QA is worth the investment and patience in the long term.

To hit the mark with QA, you need to consider the following strategies:

  1. Early involvement

For the product to fulfil the necessary quality standards, the QA team must be involved early in the project process. Supporting the business analysts as they fully comprehend the requirements, and any clarifications and refinements is one approach to accomplish this.

2. Bug prevention, not just bug detention

An essential component to maintain quality is bug prevention, which is anticipating future problems and collaborating with the development team to stop them from happening. This strategy focuses on proactive actions rather than reactive ones, ultimately saving time and resources. This ensures reduction in the number of problems in the bug fixing, in turn, helping with time and resource savings. As a result, data inconsistencies caused by integrations will be minimalised.

3. Collaboration

Together, the project team can better grasp the business requirements and develop different business scenarios that are more thorough and include all relevant situations. Better collaboration and information exchange can also be supported using the appropriate tools. This helps to ensure that they are aligned with the business needs. Also, the right tools support better information sharing and understanding. The QA team is involved with all stages of project life cycle.

4. Domain expertise

It is a crucial component of QA which can help to ensure quality. Domain expertise provides invaluable experience and knowledge to support the process as they understand the sector or domain for which the product is being produced. This assists them in developing more thorough test cases and test strategies that account for all relevant possibilities. Moreover, domain experience reduces the time needed to comprehend the specifications and operation of the different systems required within the integrations, and in turn speeds up the project timelines. This also expedites quality assurance and ensures that the product will be delivered on schedule and within budget.

5. Design integration patterns

Having pre-defined approaches to integrations allows for the QA team to prepare more effectively for the work as they know what to expect. They act as a guideline that can be used to ensure that the integration process is efficient, effective, and error-free. By knowing what to expect and having a clear understanding of the integration process, they can prepare more effectively to support the project.  This ensures that complex integrations can be completed more effectively and at lower risk.

6. Impact assessment

It helps the QA team evaluate the potential impact of a single change within a system. The QA team can carry out impact assessment by examining the potential consequences of an integration of different systems; management of data and identifying potential data access risks. This also helps the team guarantee that any modifications made to the product don’t degrade either of those factors or the user experience. It enables the team to spot possible dangers and problems and take action to fix them before they influence end customers.

7. Prioritisation matrix

Prioritisation matrix is a method for ranking tasks and concerns according to their priority and urgency. The QA team can utilise this matrix to determine important areas of need to be handled right away and which can wait. The matrix also help the QA team find potential roadblocks that might impede future development. For example, resolving data quality issues before synchronisation between systems will have a big impact on the project.

In conclusion, QA upholds the standards set by your business. It makes sure that the product does not let you down just before launch, but you detect problems while the work is in progress. As neglecting QA can lead to problems that can negatively affect your entire brand.

Guest contributor Utshah Sharma is the Co-founder and CEO of Qniverse, a QA company that offers tactical business solutions such as bug prevention and one-time QA processes.

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